How To Find Help Desk Contacts Who Take Care of Email Security

How To Find Help Desk Contacts Who Take Care of Email Security

Finding very specific role-based contacts at deeper levels within an organization structure can be critical to connecting with the right people for your sales. While you can start building a list of higher level contacts like CIO's, CTO's and some of the top VP level contacts using ready lead databases like Hoovers, OneSource purchasing ready lists from vendors or using search engines to dig them up building a list of help desk contacts who are responsible for issues regarding email security is a lot more specific in nature and needs a completely different approach.

Research using search engines and most databases won't turn out great results for such specific contacts at this level. Calling into the target account and navigating via phone till you find the right person by role will ensure you have a much stronger list. To find these help desk contacts who look after email security:

  • Call the company and connect to the CIO's office and ask to be connected to the IT help desk or the person in charge of the IT help desk
  • Using reference contacts which you get from the Admin to the CIO or the CIO's assistant who generally know the IT organization structure very well find your way to the IT help desk or a more general contact within the IT department
  • Once you're connected to someone at the IT help desk ask for the person at the help desk who is generally responsible for handling issues related specifically to email security. If you can't connect to anyone at the help desk but can manage to speak to someone within IT who may know the right person to contact for any issues related to email security, possibly at the It help desk.
  • Once you have the person's name and role confirmed you can check back with the CIO's office for any specific details like an email address which you can use to get in touch with the contact
In-depth contacts like this can provide you with great leverage in the sales and make a good starting point for any sales person but there are no easy short cuts to building a great b2b lead list of operational level business contacts. If you need to get to the root of this, you have to dig deep!

Why Ready?


Quality of the data changes campaign outcomes. That is why customer trust Ready.

Anna Jensen testimonialAnna Jensen Digital shadows
The quality of the contact data is well above industry average and our sales development teams have seen great success tapping into new geos using lead data from ReadyContacts. Their customer support and responsiveness also making working with them extremely easy.
Jim Everidge testimonialJim EveridgeRapidLD
I have been pleasantly surprised by the quality of the leads purchased from ReadyContacts. The team there has been extremely easy to work with. They have been very responsive and stand by the quality of their leads. This allows my team to work in a very focused manner when identifying new opportunities in the market.

Speed is of the essence when revenue targets are on the line. Ready ensures it.

Katie May testimonialKatie MayShippingEasy
Ready Contacts has been a great partner since we started ShippingEasy. They are wickedly fast and very open to feedback on lead quality, etc as we embark on new campaigns. We have found their leads to be higher quality than any other vendor we have tried. Their team is a pleasure to work with and always responsive.

When specialized datasets are needed, customers rely on Ready again & again.

James Lepper testimonialJames LepperProspect Research
We had a need for a very specialised dataset to launch a campaign. I approached Ready Contacts to see if they could provide this dataset having tried other providers without any success. ReadyContacts rose to the challenge and provided us with a reliable dataset that met our criteria and allowed us to take on a campaign that we would otherwise have had to abandon.

Customers value Ready's responsiveness & professionalism.

Allison Parker testimonialAllison ParkerElemental
ReadyContacts consistently does an exemplary job of building campaign-specific marketing data sets, and is always unfailingly professional and responsive to work with.
Alex Mitchell testimonialAlex MitchellStepOne
Ready was great to work with. They took the time to understand our needs to generate the best lead list for our requirements.

Fair pricing helps Ready build long term relationships.

Meyleen Biechler testimonialMeyleen BiechlerIdEngines
ReadyContacts is great to work with and always produced the results we wanted. They are fair with their pricing & always wanted to make sure we get the value for our investment.

Customers consider Ready as a true partner & highly recommend us.

kyle testimonial Kyle Martinowichsmartling
ReadyContacts has been instrumental in our demand generation strategy at Smartling. ReadyContacts continues to clearly understand our ideal customer profiles and buyer personas to curate accounts & contacts. ReadyContacts ability to deliver high quality leads while being flexible with our timelines has been instrumental in growing our pipeline. They have been a true partner!
Katie McEachern testimonialKatie McEachernpega
ReadyContacts has been an extremely reliable source to get embedded contact for our key targets accounts for marketing campaigns. I would recommend them without reservation.