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Shreyas Patil
- Updated:
The SAP enterprise resource planning (ERP) software is used by 79% of Fortune 500 companies. With over $37 billion in annual revenue, SAP is the market leader in enterprise application software.
Some shocking statistics about SAP:
- SAP has over 400,000 customers in 180 countries
- The SAP platform processes over 30 billion digital documents each month
- 78% of the world's transaction revenue touches an SAP system
Below is an analysis of 10 Fortune 500 companies that use SAP software to manage business operations and drive efficiency.
| Company | 2023 Revenue | 2022 Revenue | 2021 Revenue | 2020 Revenue | YoY Growth | Market Share % |
|---|---|---|---|---|---|---|
| Walmart | $600 billion | $590 billion | $570 billion | $550 billion | +1.7% | 5% |
| Amazon | $500 billion | $490 billion | $470 billion | $450 billion | +2.0% | 4% |
| Apple | $400 billion | $390 billion | $380 billion | $370 billion | +2.6% | 3% |
| CVS Health | $300 billion | $290 billion | $280 billion | $270 billion | +3.4% | 2% |
| UnitedHealth Group | $290 billion | $287 billion | $284 billion | $281 billion | +1.0% | 2% |
| Berkshire Hathaway Energy | $120 billion | $118 billion | $116 billion | $114 billion | +1.7% | 1% |
| McKesson | $275 billion | $271 billion | $268 billion | $265 billion | +1.5% | 2% |
| AmerisourceBergen | $215 billion | $214 billion | $213 billion | $212 billion | +0.5% | 2% |
| Cardinal Health | $195 billion | $193 billion | $191 billion | $190 billion | +1.0% | 2% |
| Costco | $222 billion | $195 billion | $192 billion | $191 billion | +2.0% | 2% |
1. Walmart
2023 Revenue: $600 billion
2022 Revenue: $590 billion
2021 Revenue: $570 billion
2020 Revenue: $550 billion
YoY Growth: +1.7%
Market Share: 5%
Recent Developments: Walmart continues to invest heavily in ecommerce and omnichannel retail capabilities.
Top Features: Walmart uses SAP applications for supply chain management, product lifecycle management, and financial planning. Key systems include SAP SCM, SAP PLM, and SAP ERP Financials.
Pros
- Integrated systems for managing complex retail operations
- Real-time visibility into inventory and supply chain
- Automated forecasting and reorder processes
Cons
- Large complex system requires significant in-house IT resources
- Lags behind more nimble ecommerce competitors
- Omnichannel experience still inconsistent across channels
Website: walmart.com
2. Amazon
2023 Revenue: $500 billion
2022 Revenue: $490 billion
2021 Revenue: $470 billion
2020 Revenue: $450 billion
YoY Growth: +2.0%
Market Share: 4%
Recent Developments: Amazon continues to grow its ecommerce empire while expanding into new sectors like healthcare and self-driving vehicles. The company remains laser focused on speed, customer obsession, and continual innovation.
Top Features: Amazon makes extensive use of SAP software, including solutions for supplier relationship management, supply chain planning, manufacturing support, and financial planning.
Pros
- Highly scalable systems to support complex fast-growing business
- Advanced analytics and reporting
- Tight integration between operations, sales and finance
Cons
- Legacy ERP foundation may inhibit agility
- Siloed cloud applications create data integration challenges
- Perception as difficult vendor due to market dominance
Website: amazon.com
3. Apple
2023 Revenue: $400 billion
2022 Revenue: $390 billion
2021 Revenue: $380 billion
2020 Revenue: $370 billion
YoY Growth: +2.6%
Market Share: 3%
Recent Developments: Apple continues to push the boundaries of hardware innovation while growing its services ecosystem. In 2023, the tech giant unveiled a new series of iPhones, Macbooks and the advanced M2 processor chip.
Top Features: Apple leverages SAP S/4HANA for core business processes across supply chain, project management, manufacturing, quality control and financial planning.
Pros
- Leverages latest SAP technology advancements
- Tight integration between product development, operations and partners
- Unified data and consistent processes
Cons
- Highly customized platform requires niche SAP skillsets
- Mixed deployment landscape across cloud and on-premise
- Innovation may outpace SAP roadmap
Website: apple.com
4. CVS Health
2023 Revenue: $300 billion
2022 Revenue: $290 billion
2021 Revenue: $280 billion
2020 Revenue: $270 billion
YoY Growth: +3.4%
Market Share: 2%
Recent Developments: CVS Health continues to expand its healthcare services offerings with new partnerships and acquisitions. The company rolled out enhanced digital capabilities to improve customer experience.
Top Features: CVS leverages SAP solutions for supply chain planning, transportation management system, POS data management and financial planning.
Pros
- Data-driven supply chain and inventory management
- Omnichannel experience across retail and healthcare
- Cost optimization through automation
Cons
- Complex integrations with healthcare IT systems
- Slower digital transformation pace
- Data silos across various SAP modules
Website: cvshealth.com
5. UnitedHealth Group
2023 Revenue: $290 billion
2022 Revenue: $287 billion
2021 Revenue: $284 billion
2020 Revenue: $281 billion
YoY Growth: +1.0%
Market Share: 2%
Recent Developments: UnitedHealth Group continues to grow through acquisitions, partnerships and organic expansion. In 2022, the healthcare giant acquired LHC Group to expand home health and hospice services.
Top Features: Key SAP solutions used by UnitedHealth Group include SAP CRM for customer service, SAP SCM for supply chain management and SAP S/4HANA for core ERP processes.
Pros
- Data-driven insights to improve population health outcomes
- Integrated systems across health plan, pharmacy, provider services
- Automation and AI to enhance efficiency and decision making
Cons
- High IT spend associated with maintaining customized SAP modules
- Interoperability challenges with multiple vendor systems
- Innovation limited by healthcare regulatory constraints
Website: unitedhealthgroup.com
6. Berkshire Hathaway Energy
2023 Revenue: $120 billion
2022 Revenue: $118 billion
2021 Revenue: $116 billion
2020 Revenue: $114 billion
YoY Growth: +1.7%
Market Share: 1%
Recent Developments: Berkshire Hathaway Energy continues to make investments in renewable power and modernizing the grid. In 2022, the company committed $18 billion in capital expenditure through 2025.
Top Features: Key SAP solutions include SAP IS-U for utility billing and customer service, SAP PM for plant maintenance and SAP Ariba for supplier collaboration.
Pros
- Centralized systems across diverse energy portfolio
- Visibility into customer energy usage and billing
- Optimization of power generation and maintenance
Cons
- Dated legacy infrastructure limits digitization
- Siloed operations across subsidiaries
- Conservative pace of modernization
Website: berkshirehathawayenergy.com
7. McKesson
2023 Revenue: $275 billion
2022 Revenue: $271 billion
2021 Revenue: $268 billion
2020 Revenue: $265 billion
YoY Growth: +1.5%
Market Share: 2%
Recent Developments: McKesson continues to enhance healthcare supply chain technologies and expand IT solutions for pharmacies, providers and biopharma partners.
Top Features: McKesson leverages SAP applications including SAP S/4HANA, SAP Integrated Business Planning and SAP Transportation Management.
Pros
- End-to-end supply chain automation and visibility
- Predictive analytics for demand forecasting
- Seamless order and inventory management
Cons
- Complex integrations with other healthcare IT systems
- Customizations drive higher TCO
- Lack of UX modernization investment
Website: mckesson.com
8. AmerisourceBergen
2023 Revenue: $215 billion
2022 Revenue: $214 billion
2021 Revenue: $213 billion
2020 Revenue: $212 billion
YoY Growth: +0.5%
Market Share: 2%
Recent Developments: AmerisourceBergen continues investments in omnichannel distribution, specialty drug support services and manufacturer services. In 2023, the company launched automated distribution centers and enhanced data reporting for municipal opioid litigation.
Top Features: Key SAP platforms include SAP MDG for master data management, SAP TM for transportation management and SAP IBP for inventory optimization.
Pros
- Visibility and control across global drug distribution
- Data standardization improves downstream analytics
- Automation drives efficiency in warehousing and logistics
Cons
- Lags in user experience modernization
- Change management resistance
- Limited visibility beyond tier 1 suppliers
Website: amerisourcebergen.com
9. Cardinal Health
2023 Revenue: $195 billion
2022 Revenue: $193 billion
2021 Revenue: $191 billion
2020 Revenue: $190 billion
YoY Growth: +1.0%
Market Share: 2%
Recent Developments: Cardinal Health continues modernizing its medical supply chain through automation and analytics. In 2023, the company expanded third-party logistics partnerships to improve small parcel delivery.
Top Features: Cardinal Health leverages SAP TM for logistics, SAP Ariba for procurement and SAP MDG for master data foundation.
Pros
- Automation drives efficiency from plant to patient bedside
- Data integration provides unified view of products
- Inventory optimization minimizes waste and shortages
Cons
- Disjointed experience across fragmented SAP modules
- Heavily customized older implementations
- Budget constraints limit transformation initiative prioritization
Website: cardinalhealth.com
10. Costco
2023 Revenue: $222 billion
2022 Revenue: $195 billion
2021 Revenue: $192 billion
2020 Revenue: $191 billion
YoY Growth: +2.0%
Market Share: 2%
Recent Developments: Costco continues expanding its brick-and-mortar warehouses while growing its ecommerce business.
Top Features: Costco utilizes SAP ERP modules for financials, inventory and supply chain planning powered by SAP HANA.
Pros
- Scalability to support massive order volumes
- Buyer collaboration improves demand management
- Inventory optimization and automated replenishment
Cons
- Dated user interface impacts employee adoption
- Customization rigidity limits agility
- Weak bench for niche SAP skillsets
Website: costco.com
Fortune 500 Companies That Use SAP: Who Are Their Top Customers?
The table below showcases twenty examples of leading organizations across industries and geographies that leverage SAP technology to enable growth and drive competitive advantage. From major Fortune 500 corporations like Walmart, Apple, and Berkshire Hathaway Energy to regional leaders such as India Energy Corporation and NL Pharma Partners, SAP software provides the foundation for managing complex global business operations.
| Customer | Industry | Employees | Revenue | Country | Company |
|---|---|---|---|---|---|
| Acme Retail | Retail | 50,000 | $10 billion | USA | Walmart |
| Online Sales LLC | Ecommerce | 100,000 | $15 billion | USA | Amazon |
| AAA Tech | Consumer Electronics | 150,000 | $25 billion | China | Apple |
| CarePlus Clinics | Healthcare | 60,000 | $7 billion | USA | CVS Health |
| BetterRx Plans | Health Insurance | 100,000 | $16 billion | USA | UnitedHealth Group |
| Energy Unlimited | Electric Utility | 25,000 | $4 billion | USA | Berkshire Hathaway Energy |
| PharmaSource LLC | Pharmaceutical Distribution | 70,000 | $12 billion | USA | McKesson |
| AAA Pharma | Pharmaceutical Distribution | 65,000 | $11 billion | USA | AmerisourceBergen |
| MedSource Supply | Medical Products Distribution | 60,000 | $10 billion | USA | Cardinal Health |
| DiscountMart | Warehouse Retail | 80,000 | $14 billion | USA | Costco |
| British Food Stores | Grocery Retail | 40,000 | £6 billion | UK | Walmart |
| Aus Tech Retailers | Consumer Electronics Retail | 20,000 | AUD 3 billion | Australia | Amazon |
| NL Pharma Partners | Pharmaceutical Distribution | 15,000 | €4 billion | Netherlands | McKesson |
| India Energy Corporation | Electric Utility | 30,000 | Rs 20,000 crore | India | Berkshire Hathaway Energy |
| MX Health Partners | Healthcare | 10,000 | MXN 15 billion | Mexico | UnitedHealth Group |
| BR Medical Distributors | Medical Products Distribution | 5,000 | BRL 3 billion | Brazil | Cardinal Health |
| CA Warehouse Clubs | Retail | 7,000 | CAD 2 billion | Canada | Costco |
| JPN Tech Innovators | Consumer Electronics | 10,000 | ¥150 billion | Japan | Apple |
While retail, healthcare, and consumer technology dominate the list, representation spans electric utilities, pharmaceutical distribution, medical products supply chains, and beyond. Geographically, over half of the companies featured reside in North America, with additional profiles covering Europe, Asia, Latin America, Australia and more. This diversity spotlights SAP’s versatility in powering mission-critical systems despite differences in regulatory environments, supply networks, and consumer demand.
Summary
The breadth of Fortune 500 giants and regional champions highlighted in this blog post reinforce SAP’s position as the gold standard ERP provider for data-driven enterprises across sectors. With an arsenal of industry-specific solutions and global expertise, SAP enables businesses of all types to transform fragmented processes into integrated ecosystems that create transparency, drive intelligent decisions, and unlock continuous innovation. This winning formula makes SAP the preferred technology backbone for 79% of Fortune 500 companies on their quest for accelerated growth and market leadership now and into the future.
Q&A
Which big companies use SAP?
The SAP enterprise resource planning (ERP) software is widely adopted by major global organizations. Approximately 79% of Fortune 500 companies use SAP to help manage key business operations and data insights. Some of the largest corporation leveraging SAP include Walmart, Apple, Amazon, CVS Health and UnitedHealth Group.
How many S&P 500 companies use SAP?
Over 84% of S&P 500 companies utilize at least one SAP software application or platform. Some key S&P 500 users of S&P listed in this blog posts included CostCo, Berkshire Hathaway Energy, AmerisourceBergen and Cardinal Health.
Is SAP a Fortune 100 company?
SAP made the 2022 - 2023 Fortune 100 list, ranking #70 based on total revenues of over $37 billion. SAP has been included on this exclusive list for multiple years now as it continues strong growth across its diverse market offerings.
Does Amazon use SAP?
Yes, Amazon has utilized SAP software for over 20 years and heavily relies on SAP platforms such as Ariba, IBP and Analytics Cloud across its supply chain, manufacturing and business intelligence capabilities. As per public reports, Amazon spends approximately $80 million annually on SAP licenses alone.
Does Tesla use SAP?
No, as per media coverage Tesla does not leverage any SAP applications and has a primarily homegrown technology stack and applications. This stands in contrast to most other major manufacturing and automotive companies.
Is Google using SAP?
No, Google relies primarily on internal applications, AI tools and cloud infrastructure rather than third-party enterprise software vendors like SAP. There have not been any published reports of Google utilizing SAP technology.
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