7171 Forest Ln,
Dallas, TX, 75230-2306,
CompuCom leverages our Integrated Infrastructure ManagementÃ¢â€žÂ¢ (IIM) solutions; tightly integrating all aspects of our service desk to support our clients' entire IT asset management lifecycle; with the right people; processes; and technology. Our team brings best practices; including ITIL and Six Sigma process rigor to our engagements to help clients achieve continuous improvement and reduce costs while maintaining service quality at the highest level. More than 3;700 CompuCom support field service engineers serve clients onsite at more than 200;000 sites across North America. We maintain shared service desk centers in Dallas and Houston Texas; Tewksbury; MA and Cincinnati; OH in the United States as well in Mexico City; MX and Mississauga; Calgary and Ottawa; Canada. Through these centers; we support clients with highly qualified; certified experts. In the United States; CompuCom's team includes numerousÂ ITIL-certified practitionersÂ to ensure that each client receives the appropriate level of support for its needs. Additionally; CompuCom supports clients in thirteen languages and has Dell; HP/Compaq; IBM/Lenovo; Toshiba; Gateway; and Sony PCs under OEM management; among others.
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