Two American Center, 3102 West End Avenue, Suite 1000,
Nashville, TN, 37203,
USA.
Our vision is to 'Build lasting partnerships with our clients by enhancing the value of their customer contacts; relationships; and information.' Around the world; a key differentiator is customer service. Yesterday's call center has become todays customer contact center. The change from cost center to value-added profit center has enabled companies to build rewarding relationships on a one-to-one basis with their customers and increase their lifetime value. Business today requires giving customers precisely what they want and need - exactly when they want it; where it's most convenient for them to receive it; and at the lowest possible cost. Is this where your core expertise lies?
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