BMC Remedy ITSM Customer List

What is BMC Remedy ITSM?

BMC Remedy ITSM (IT Service Management) is a comprehensive software solution designed to streamline and optimize IT operations within organizations. It provides a robust platform for managing IT services, incidents, problems, changes, and assets. BMC Remedy ITSM helps businesses align their IT services with overall organizational goals, improve efficiency, and enhance user satisfaction. The software offers features such as service desk management, change management, asset management, and knowledge management, all integrated into a single, powerful system.

How many customers does BMC Remedy ITSM have?

BMC Remedy ITSM has approximately 20,000 customers worldwide. This extensive customer base reflects the software's popularity and effectiveness in meeting the IT service management needs of various organizations across different industries and regions.

Who uses BMC Remedy ITSM?

BMC Remedy ITSM is used by a wide range of organizations, from small businesses to large enterprises. Its primary users include IT departments, service desk teams, and IT operations managers. The software is particularly popular among companies that require robust ITSM solutions to manage complex IT environments, support large user bases, and ensure compliance with industry standards. Organizations looking to improve their IT service delivery, increase operational efficiency, and enhance customer satisfaction often turn to BMC Remedy ITSM.

Which companies use BMC Remedy ITSM?

Many prominent companies across various industries use BMC Remedy ITSM to manage their IT services. While specific client information is confidential, it's known that the software is utilized by Fortune 500 companies, government agencies, healthcare providers, financial institutions, and educational organizations. The BMC Remedy ITSM customer list includes organizations of all sizes, from mid-sized businesses to global corporations, all benefiting from its comprehensive ITSM capabilities.

What industries is BMC Remedy ITSM most popular in?

BMC Remedy ITSM finds widespread adoption across multiple industries, but it's particularly popular in sectors with complex IT infrastructures and stringent service management requirements. These include:

1. Finance and Banking
2. Healthcare and Pharmaceuticals
3. Government and Public Sector
4. Telecommunications
5. Manufacturing
6. Retail
7. Education
8. Energy and Utilities

The software's adaptability and compliance features make it a preferred choice for industries dealing with sensitive data and strict regulatory requirements.

What are some popular alternatives to BMC Remedy ITSM?

While BMC Remedy ITSM is a leading solution in the ITSM market, there are several alternatives that organizations might consider:

1. ServiceNow
2. Jira Service Management
3. Freshservice
4. ManageEngine ServiceDesk Plus
5. Ivanti Service Manager
6. Cherwell Service Management
7. SysAid
8. TOPdesk

Each of these alternatives offers unique features and may cater to different organizational needs and budgets. However, BMC Remedy ITSM remains a top choice for its comprehensive capabilities and scalability.

What is to be expected from Ready's BMC Remedy ITSM client list?

Ready's BMC Remedy ITSM client list is a valuable resource for businesses looking to leverage the power of targeted marketing and sales outreach. This curated list includes detailed information about organizations using BMC Remedy ITSM, such as company names, industry classifications, and potential contact details. By accessing this list, you can expect to find:

1. A diverse range of companies across various industries
2. Up-to-date information on BMC Remedy ITSM users
3. Potential leads for ITSM-related products or services
4. Insights into the types of organizations that benefit from BMC Remedy ITSM
5. Opportunities for networking and partnerships within the ITSM ecosystem

This client list can be an invaluable tool for businesses looking to expand their reach in the ITSM market or offer complementary services to BMC Remedy ITSM users.