Epicor Prophet 21 Customers List: FAQs
What is Epicor Prophet 21?
Epicor Prophet 21 is an enterprise resource planning (ERP) software designed for small to midsize distribution and manufacturing companies. It offers modules for financials, customer relationship management, supply chain management, inventory control, manufacturing, and more.
Who uses Epicor Prophet 21?
Epicor Prophet 21 is used by over 24,000 customers globally across industries like industrial machinery, fabricated metals, electronics, plastics and rubber, wholesale distribution, and more. Some notable companies using Prophet 21 include Yamaha, Parker Hannifin, Endries International, and Marco Group International.
What features does Epicor Prophet 21 offer?
Key features of Epicor Prophet 21 include: financial management, inventory and warehouse management, manufacturing automation, CRM and sales automation, purchasing and supplier management, business intelligence and reporting, product configuration, ecommerce integration, mobile access, and cloud deployment options.
What are the benefits of Epicor Prophet 21?
Benefits of Epicor Prophet 21 include: increased operational efficiency, real-time data visibility across the business, improved customer service and satisfaction, better inventory accuracy and cost control, faster production times, seamless integration between modules, scalability, and flexibility to adapt to changing business needs.
How does Epicor Prophet 21 compare to other ERP systems?
Compared to SAP and Oracle, Epicor Prophet 21 is more affordable and tailored for small to midsize businesses. Unlike systems like NetSuite or Acumatica, Prophet 21 has very deep manufacturing capabilities. It offers more options for customization than systems like Microsoft Dynamics GP.
What support does Epicor offer for Prophet 21?
Epicor provides 24/7 support for Prophet 21 customers via online knowledge base, phone, email, and remote assistance. It also offers training resources including onboarding, customized role-based training, classroom courses, eLearning, and training documentation.