Whatfix Customers List: FAQs
What is Whatfix?
Whatfix is a digital adoption platform that helps organizations drive digital transformation by providing in-app guidance and performance support. It allows companies to create interactive walkthroughs and tutorials within web applications to onboard and train users. Whatfix aims to improve employee productivity, reduce support tickets, and increase user adoption of software.
How many customers does Whatfix have?
Whatfix has over 250 enterprise customers across various industries, including technology, financial services, insurance, healthcare, manufacturing, and more. Some of their key customers include Cardinal Health, BMC Software, Grant Thornton, Coca Cola, and Equinix. In total, Whatfix's solutions are used by over 5 million users worldwide.
Who uses Whatfix?
Whatfix is used by a wide variety of roles across organizations. Some of the main users include:
- Employees learning new software during onboarding
- Customer support agents creating self-help tutorials
- Trainers developing training content within applications
- IT teams automating employee onboarding processes
- Business users learning new features after application updates
Which companies use Whatfix?
Some notable Whatfix include:
- Cardinal Health - Healthcare services company
- Coca-Cola - Beverage corporation
- Equinix - Technology company
- Grant Thornton - Accounting firm
- BMC Software - IT software company
- Estée Lauder - Cosmetics company
- Fidelity Investments - Financial services
What industries is Whatfix most popular in?
Whatfix is widely used across many industries but is especially popular in:
- Technology - Software, IT services, etc.
- Financial Services - Banks, insurance, investments
- Healthcare - Providers, payers, pharma
- Telecommunications
- Manufacturing
What are some popular alternatives to Whatfix?
Some top alternatives to Whatfix include:
- WalkMe - Digital adoption platform
- Userlane - Onscreen interactive guides
- Appcues - User onboarding software
- JoyRide - App tutorials and guides
- Pendo - Product usage analytics
What is to be expected from Ready's Whatfix client list?
Ready's Whatfix client list provides an overview of some of the key customers using Whatfix's digital adoption platform. It includes companies from a diverse set of industries and company sizes. The list demonstrates Whatfix's capabilities to support digital transformation initiatives across the enterprise. It shows the breadth of use cases and applications that Whatfix can provide in-app guidance for. Overall, Ready's list gives interested prospects a sample of Whatfix customers to understand its value proposition.
