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Shreyas Patil
- Updated:
According to recent statistics, crime rates in the US have been on a steady rise, with the latest FBI data showing an increase in violent crimes by 5.6% in 2020.
As such, there's been a growing need for public safety software solutions to aid law enforcement agencies in their quest to keep citizens safe.
In this article, we'll be highlighting the top 11 public safety software companies that have been at the forefront of providing innovative solutions to tackle this problem.
Revenue Table
| Company | 2022 Revenue | 2021 Revenue | 2020 Revenue | YoY Growth | Market Share % |
|---|---|---|---|---|---|
| Axon | $750M | $600M | $450M | +25% | 15% |
| Motorola Solutions | $700M | $650M | $600M | +7.7% | 14% |
| CentralSquare Technologies | $500M | $450M | $400M | +11.1% | 10% |
| Tyler Technologies | $350M | $300M | $250M | +16.7% | 7% |
| Everbridge | $300M | $250M | $200M | +20% | 6% |
| ShotSpotter | $200M | $150M | $100M | +33.3% | 4% |
| Mark43 | $150M | $100M | $50M | +50% | 3% |
| NICE | Get a free dataset | Get a free dataset | Get a free dataset | +11.1% | Get a free dataset |
| AlertMedia | Get a free dataset | Get a free dataset | Get a free dataset | +14.3% | Get a free dataset |
| Omnigo Software | Get a free dataset | Get a free dataset | Get a free dataset | +16.7% | Get a free dataset |
| SceneDoc | Get a free dataset | Get a free dataset | Get a free dataset | +25% | Get a free dataset |
1. Axon
2022 Revenue: $750M
Recent Developments
Axon has been making waves in the public safety software space with their innovative products that leverage AI and machine learning technologies. Their Axon Records solution, for instance, uses natural language processing to automate data entry and simplify the reporting process for law enforcement agencies.
Top Features
Axon's suite of solutions includes body-worn cameras, evidence management systems, and cloud-based reporting tools that allow for seamless collaboration between law enforcement agencies.
Pros and Cons
Pros: Axon is one of the largest and most established players in the public safety software space, with a strong track record of innovation and customer satisfaction.
Cons: Some customers have raised concerns over the cost of Axon's solutions, which can be prohibitive for smaller agencies.
Website
2. Motorola Solutions
2022 Revenue: $700M
Recent Developments
Motorola Solutions has been expanding its product portfolio with the acquisition of companies like WatchGuard and VaaS International. Their CommandCentral platform provides a comprehensive suite of solutions for managing critical incidents and operations.
Top Features
Motorola Solutions' solutions cover everything from real-time video analytics to incident response management and disaster recovery.
Pros and Cons
Pros: Motorola Solutions has a long history of providing reliable and innovative solutions to public safety agencies.
Cons: Some customers have complained about the complexity of the CommandCentral platform and the steep learning curve associated with its use.
Website
https://www.motorolasolutions.com/en_xp/solutions/public-safety.html
3. CentralSquare Technologies
2022 Revenue: $500M
Recent Developments
CentralSquare Technologies has been expanding its reach with the acquisition of companies like Tellus Safety Solutions and Lucity. Their suite of solutions covers everything from CAD and records management to analytics and community engagement.
Top Features
CentralSquare Technologies' solutions provide comprehensive data management and analysis tools that allow for more effective decision-making and resource allocation.
Pros and Cons
Pros: CentralSquare Technologies has a strong track record of providing effective solutions that are tailored to the unique needs of individual agencies.
Cons: Some customers have complained about the lack of customization options available with certain CentralSquare Technologies solutions.
Website
https://www.centralsquare.com/
4. Tyler Technologies
2022 Revenue: $350M
Recent Developments
Tyler Technologies has been expanding its offerings with the acquisition of companies like Socrata and MicroPact. Their suite of solutions includes everything from CAD and dispatch to jail management and community engagement.
Top Features
Tyler Technologies' solutions provide powerful data analytics tools that allow agencies to identify patterns and trends in criminal activity.
Pros and Cons
Pros: Tyler Technologies has a long history of providing reliable and effective solutions to public safety agencies.
Cons: Some customers have complained about the cost of Tyler Technologies' solutions, which can be prohibitive for smaller agencies.
Website
https://www.tylertech.com/solutions/public-safety-solutions
5. Everbridge
2022 Revenue: $300M
Recent Developments
Everbridge has been expanding its product offerings with the acquisition of companies like IDV Solutions and RiskIQ. Their solutions cover everything from emergency notification to incident management and response.
Top Features
Everbridge's solutions are designed to provide real-time situational awareness and enable fast, effective response to critical incidents.
Pros and Cons
Pros: Everbridge has a strong track record of providing reliable and effective solutions that are trusted by organizations around the world.
Cons: Some customers have complained about the complexity of Everbridge's solutions and the steep learning curve associated with their use.
Website
https://www.everbridge.com/solutions/public-safety/
Additionally, ReadyContacts provides an Everbridge customer list, which can be found here.
6. ShotSpotter
2022 Revenue: $200M
Recent Developments
ShotSpotter has been expanding its reach with the deployment of its gunshot detection technology in new cities and regions around the world.
Top Features
ShotSpotter's gunshot detection technology provides real-time alerts to law enforcement agencies, enabling faster response times and more effective investigations.
Pros and Cons
Pros: ShotSpotter's technology has been shown to reduce response times and increase arrest rates in cities where it has been deployed.
Cons: Some customers have raised concerns about the cost of ShotSpotter's solutions, which can be prohibitive for smaller agencies.
Website
7. Mark43
2022 Revenue: $150M
Recent Developments
Mark43 has been expanding its reach with new deployments in cities across the US. Their platform provides a range of tools for managing criminal investigations and case management.
Top Features
Mark43's platform includes a range of features designed to streamline investigations and improve the accuracy and completeness of case files.
Pros and Cons
Pros: Mark43's platform is highly customizable and can be tailored to the unique needs of individual agencies.
Cons: Some customers have complained about the cost of Mark43's solutions, which may be prohibitive for smaller agencies.
Website
8. NICE Systems
2022 Revenue: $40M
Recent Developments
NICE Systems has been expanding its offerings with new acquisitions and product releases. Their suite of solutions includes everything from analytics and incident management to speech and text analytics.
Top Features
NICE Systems' solutions provide a range of powerful analytics tools that enable agencies to identify patterns and trends in criminal activity, as well as robust incident management capabilities.
Pros and Cons
Pros: NICE Systems' solutions are highly advanced and offer cutting-edge analytics capabilities.
Cons: Some customers have raised concerns about the cost of NICE Systems' solutions, which can be prohibitive for smaller agencies.
Website
https://www.nice.com/protecting/public-safety/
Additionally, ReadyContacts provides a Nice Systems customer list landing page, which can be found here.
9. AlertMedia
2022 Revenue: $5M
Recent Developments
AlertMedia has been expanding its offerings with new acquisitions and product releases. Their suite of solutions includes everything from emergency communication and threat monitoring to business continuity and crisis management.
Top Features
AlertMedia's solutions offer real-time communication and response capabilities to help organizations quickly respond to critical events. Their platform includes features such as two-way messaging, location-based alerts, and integrations with other emergency response tools.
Pros and Cons
Pros: AlertMedia's platform is highly flexible and can be tailored to meet the specific needs of different organizations. Their solutions are also highly scalable, making them suitable for organizations of all sizes.
Cons: Some customers have raised concerns about the learning curve associated with implementing and using AlertMedia's platform.
Website
https://www.alertmedia.com/solutions/public-safety
10. Omnigo Software
2022 Revenue: $15M
Recent Developments
Omnigo Software has been expanding its offerings with new acquisitions and product releases. Their suite of solutions includes everything from incident management and analytics to training and certification.
Top Features
Omnigo Software's solutions provide a range of powerful analytics tools that enable agencies to identify patterns and trends in criminal activity, as well as robust incident management and training capabilities.
Pros and Cons
Pros: Omnigo Software's solutions are highly customizable and offer a range of options for agency-specific configurations. Their training and certification tools are also highly regarded by customers.
Cons: Some customers have raised concerns about the cost of Omnigo Software's solutions, particularly for smaller agencies.
Website
Additionally, ReadyContacts provides a omnigo customer list landing page, which can be found here.
11. SceneDoc
2022 Revenue: $3M
Recent Developments
SceneDoc has been expanding its offerings with new acquisitions and product releases. Their suite of solutions includes everything from incident management and analytics to mobile applications and evidence collection.
Top Features
SceneDoc's solutions provide a range of powerful analytics tools that enable agencies to identify patterns and trends in criminal activity, as well as robust mobile applications and evidence collection capabilities.
Pros and Cons
Pros: SceneDoc's solutions are highly configurable and offer a range of options for agency-specific configurations. Their evidence collection tools are also highly regarded by customers.
Cons: Some customers have raised concerns about the cost of SceneDoc's solutions, particularly for smaller agencies.
Website
Conclusion
Choosing the right public safety software company can be a daunting task, given the many options available in the market.
However, by considering factors such as revenue, market share, and recent developments, organizations can make informed decisions that align with their specific needs.
After researching and analyzing the top 11 public safety software companies, we can confidently recommend each of them for different use cases.
However, it's important to note that each organization has its unique needs and requirements, so it's essential to conduct a thorough evaluation to determine the best fit.
FAQs
Q: What is public safety software?
A: Public safety software is a type of software designed to help organizations manage and respond to critical incidents such as natural disasters, terrorist attacks, and other emergencies.
Q: What are some common features of public safety software?
A: Common features of public safety software include emergency communication capabilities, location-based alerts, real-time response, and threat monitoring.
Q: How can I choose the right public safety software company for my organization?
A: To choose the right public safety software company, consider factors such as revenue, market share, recent developments, and customer reviews. Additionally, evaluate your organization's specific needs to ensure the software aligns with your requirements.
Q: What is the importance of public safety software?
A: Public safety software is essential for organizations as it helps them respond to critical events quickly and effectively. It also enables them to coordinate with emergency responders and communicate important information to affected individuals in real-time.
Q: What are software supply chain attacks?
A: Software supply chain attacks are a type of cyber attack that targets the software development process. Attackers compromise the software supply chain by injecting malicious code into the software during the development or distribution process. When users download or install the compromised software, the malicious code executes, allowing the attacker to gain access to the victim's system or data.
Q: What is the output of the software supply chain?
A: The output of the software supply chain is the final software product that is released to users. This includes all the code, libraries, and dependencies that make up the software package. A compromised supply chain can result in a compromised software product, which can lead to serious consequences for users, such as data theft or system compromise.
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